FAQ
1. Are the artworks original?
Original Paintings are one-of-a-kind works created by Lina Gomez. Fine Art Prints and Canvas Prints are professionally produced reproductions unless otherwise stated.
2. What is the difference between a Fine Art Print and a Canvas Print?
Fine Art Prints are printed on premium archival paper and arrive unframed. Canvas Prints are printed on canvas and arrive ready to hang.
3. Are your prints made to order?
Yes. Each print is produced after an order is placed to ensure quality and reduce waste.
4. What materials do you use for Fine Art Prints?
Our Fine Art Prints are produced on premium archival paper designed for exceptional color accuracy and longevity.
5. What materials do you use for Canvas Prints?
Our Canvas Prints are produced on high-quality canvas with vibrant colors and a gallery-inspired finish.
6. Are frames included?
Unless otherwise stated, Fine Art Prints are sold unframed. Canvas Prints arrive stretched and ready to hang.
7. How long does production take?
Production typically takes 2–7 business days before shipping. Custom orders may require 4–6 weeks to complete.
8. How long does shipping take?
Shipping times vary depending on location, but most orders arrive within 3–10 business days after production.
9. Do you ship internationally?
Yes, we ship to many countries worldwide.
10. Can I track my order?
Yes. Tracking information will be provided once your order ships.
11. What if my order arrives damaged?
Please contact us within 7 days of delivery and include photos of the damage so we can help resolve the issue.
12. Do you accept returns?
Because prints are made to order, returns are generally not accepted unless the item arrives damaged or defective.
13. Can I cancel my order?
Orders may only be canceled before production begins.
14. Will the colors match exactly what I see on my screen?
Colors may vary slightly due to differences in monitor and device settings.
15. Are the original paintings signed?
Yes. Original paintings are signed by the artist.
16. Are the prints signed?
Some limited editions may be signed. Please refer to the product description for details.
17. Do you offer custom commissions?
Commission availability varies throughout the year. Please contact us for current availability.
18. How should I care for my artwork?
Keep artwork away from direct sunlight, excessive humidity, and harsh cleaning products.
19. Are your artworks suitable for coastal homes?
Yes. Many pieces are inspired by the ocean, nature, and coastal living, making them ideal for coastal and modern interiors.
20. How can I contact you?
For questions about products, orders, or commissions, please use the Contact page on our website.